Velvet Steel Barbershop ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit our website or use our online booking system, how we use it, and your rights regarding that data. By using our website, you agree to the practices described in this policy.
01Information We Collect
We collect information you provide directly (name, username, email, profile photo, phone, address) when you create an account or make a booking. We also collect usage data automatically including pages visited, browser type, operating system, IP address, and cookies.
02How We Use Your Information
We use your data to create and manage your account and reservations, send booking confirmations and appointment reminders, respond to inquiries, improve your experience on our site, maintain platform security, and comply with legal obligations under the Philippine Data Privacy Act of 2012 (RA 10173).
03Cookies & Tracking
We use only strictly necessary cookies to operate this website: sessionid (keeps you logged in), csrftoken (protects forms against cross-site forgery), and vs_cookie_consent (remembers your cookie choice). We do not currently use analytics, advertising, or third-party tracking cookies.
| Cookie | Purpose | Duration |
|---|---|---|
sessionid | Keeps you logged in across pages | Session / 2 weeks |
csrftoken | Protects forms against cross-site request forgery | 1 year |
vs_cookie_consent | Remembers your cookie consent choice | 1 year |
04Data Sharing
We do not sell, trade, or rent your personal data. We may share information with trusted service providers who help us operate the website (bound by confidentiality), when required by Philippine law or court order, or in a business transfer (with advance notice to you).
05Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Reservation records are kept for a minimum of three (3) years as required under Philippine law. You may request deletion of your account at any time.
06Your Rights
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, erase, object to processing, and request portability of your data. You may also file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph. Contact us to exercise any of these rights — we respond within 15 business days.
07Security
We implement industry-standard security including HTTPS encryption, hashed passwords, and CSRF protection. No system is completely secure — we encourage you to use a strong, unique password and log out after each session on shared devices.
08Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately and we will delete it promptly.
09Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes constitutes your acceptance of the updated policy.
10Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out: